I will add to what others have said. Both my Computers, Desktop and Laptop have Windows 10 with the latest updates. I do use Smartware without any problems. See images below.
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This image is from my SmartWare on my Desktop and my entire PC was backed up this morning. My Horace share takes place on another morning, see second image. I have not had any problems with SmartWare.
My, My Cloud is a 1st generation.