Does anyone else having blank page problem? I try to connect My Cloud via regular link but I see nothing but blank page. With different browser, same. Any suggestions? Thx

I have been using WD Mycloud for over 2 years now and i guess on the whole it’s not been too bad (Down several times and for hours at a time) After the last outage i purchaced a Lenovo Thinkcentre M92P in fact i now have 5 for different NAS Drives around the country and i remote into them and just c…

Yes, same login issue [Screen Shot 2020-03-11 at 8.11.47 PM] For a while now, I no longer have access to the device from the desktop WD My Cloud. And cannot remove it either. Feel like I should have local access but I have ran out of idea of how to troubleshoot this, I am using a Macbook Air with M…

@nzhao Are you connecting to the same network? or you remotely login/?

Hi, same network but the dashboard app no longer gives me access to the device

For me, if i connect to the same wifi. i can access it, but if i connect to different wifi and access remotely, i will not able to get it.

Same here. No web access available since more than 24 hrs. Device is up and running, can be accessed from LAN without problems but not via webfrontend. Followed all recommended troubleshooting steps (ceritificate acceptance, check firmware version, 4 sec reboot etc.) but to no avail. WD, this is una…

It has been a full 48 hours that I have been unable to use the device remotely due to issues on Wertern Digital’s end. I have documented pages and a call where they acknowledged it was issues on their end. They have the status page falsely claiming everthing is up and running fine since September, b…

I am on the same boat…I just bought my ex2 yesterday… Still cannot connect my device to cloud…:frowning: I spent whole day to fix it and I am so upset

For those of you trying to connect from LAN, do not connect with the hostname (e. g. mylovelywddevice.local) but with the ip instead (if in doubt, figure out the ip in your routers dashboard). This should give you access to the admin frontend of your device.

Files.mycloud login down?

My Cloud OS 3 Personal & Network Attached Storage My Cloud

nzhao March 11, 2020, 9:30am 29

I’m having the exact issue described in this thread actually Can't Connect, and am trying to find ways to access the dashboard

Topic		Replies	Views
Can't Connect My Cloud	96	7029	April 21, 2020
NOTICE: WD2Go.com and WDMyCloud.com users in relay mode are reporting that connections My Cloud	332	34711	April 13, 2014
Connection status failed My Cloud	64	20995	August 27, 2021
No web-access My Cloud	36	10462	August 5, 2016
Unable to login to My Cloud Dashboard My Cloud	78	115187	March 31, 2022

Files.mycloud login down?

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