My Cloud drive lost network connection

The firmware update and/or the router restart seems to have remedied my situation.  Cloud device hasn’t seen a lockup in the last 24 hours.  Followup up call this morning from Jon at WD to check my settings was welcomed.

The My Cloud UI intermittanly causes Windows Explorer to restart upon exiting the UI, but that hasn’t been a big problem.  If anyone has seen this and knows how to fix it I’d appreciate hearing from them.

The private messages from other users have been informative and eye opening, but I’d prefer to keep the flow of information in the open forum so more people can gain tribal knowlege.

Regards,

Rob