I need help. My WD Passport has been used to back up my old Windows computer for many months. That died so I need to restore my files to a new computer. I have clicked WD/restore in the apps tray and the message is that there are no backup files to restore and no backups have been carried out - b…

Restoring a backup on new PC

KaizGMA April 18, 2020, 6:14pm 2

I have the exact, same issue. Backup from Win7 old computer (no O/S, only document, picture and music files) needs to be restored onto new, Win10. All WD apps installed and yet software says “no backup to restore” even though I can see the Win7 backup on the My Passport device. Argh. Hoping someone with knowledge replies soon!

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