WD Sync doesn't find device that connect to my account

[kulmi84]

Can't sync via WD Sync from WAN

WD My Cloud Ex2 Ultra designated apps are tortureware, and WD is lying about its capabilities. I absolutely hate this product, and it’s been just one month from buying date. I hoped for private cloud for family and friends (dropbox like) and it’s nothing like that. Anyways, I’m stuck with same problem as OP. Following WD Sync Online User Guide and Solutions at Error KB ID Configuration 13178 Configuring WD Sync for use over the Internet This is pure rubbish as SSL enabling has nothing to …

This fix worked for me. See the post from “Nefarion” 21 Sept. This is a Bug with the MyCloud EX2 Ultra.