Please try the EX2 Ultra by ip address, something like this if you don’t know the ip address of the NAS:
keep running the command line ‘arp’ command (Windows key + R, then type ‘cmd’ to get to the command line terminal) to check if the NAS shows up. You run this on the Windows desktop/laptop that is in the same subnet
arp -a
The user could also issue the command to search for the mac address of the NAS (printed on the bottom), for example here, if the last few digits of the mac address is ‘ab-cd’ then one would issue:
arp -a | find "ab-cd"
When you find the ip address of the NAS, just enter that into the Windows File explorer such as
\\192.168.1.201
- Windows 11 and 10 DOES NOT allow access to a non-password protected network share (Public) without a Samba (SMB) password.
- Connect to a password protected share (Private) before accessing a non-password protected share (Public) on My Cloud.