Windows Backup software can't connect to EX2, but Windows can

OK Problem solved - well stupidity and ignorance somewhat decreased :flushed:

First. I needed to use the same username and password on both my Win 7 PC and my EX2. Not doing so means whenever you open the EX2 device in Explorer you have to enter a valid EX2 username and password. Secondly, some backup products just won’t see the shares on the EX2 and don’t offer you a chance to enter the correct credentials.

Second don’t turn on Local Master Browser unless you know what you are doing. I didn’t. I was trying random things to get it working. What got me was you have to reboot the EX2 after you turn off the Local Master Browser for it to go away.

This was extremely helpful

Third, at least for Shadow Protect, I didn’t set up the destination correctly. However, once the above two points were resolved, I could browse to the share I wanted on the EX2. Only then did I see I was entering the wrong values into the wrong fields.

So backup done. Maybe these comments will help someone else.

Cheers,

Mark.