Data transfer

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

Hi guys
Just purchased a MyCloud EX2 as support for the original Mycloud has ended.
To save having to transfer the 1.5Gig if data to the new unit would it be possible to just swap the hard drive from the old unit into the new unit ???

2

Hi @Numepps,

Please refer to the article How to Create a Safepoint Backup of a My Cloud:
https://support-en.wd.com/app/answers/detail/a_id/22015

If further assistance is needed, please open a case with our support team at the following:
https://support-en.wd.com/app/askweb

3

Thanks for your comments, but this doesn’t address my question at all. I wanted to know if I can put the hard drive from my OS3 My Cloud into my new enclosure …

4

Hi,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask