Hi
I’m using a WD My Cloud 2TB at the moment. Everything works fine, it’s fast and does everything it should do. No problems with streaming files and so on.
Only if I download a file to the My Cloud directly with wget via SSH oder aria2 and similar tools (a direct http download, not torrent), it’s really slow. It downloads with ~3,5MB/s, no matter from what server, no matter if the file is hosted inside the home-network or over the internet.
If I download the same files with a computer, it’s using the full ~20MB/s of the internet connection.
If I transfer a file from a computer to the My Cloud, I get 70 - 100MB/s.
Is there anything I can do about this?
What have you tried in order to isolate this issue? How many services do you run off your WD My Cloud? There could be a bandwidth distribution or prioritization issue.
Tested right now, freshly installed 04.01.04-422 without any modifications. Logged in via SSH, using wget to download a file from the internet: ~3,5MB/s. Same with a file hosted on a webserver inside the LAN: ~3,5MB/s.
If I try the same files from the same servers with a PC, I get the max. possible speed.
Transfers via SMB from a PC to the My Cloud and vice versa are working perfectly.
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
