WD Elements Play MP4 Issue

Community Archives WD Elements Play
1

Hello.

I am having issues with almost all of my mp4 files. I get an annoying delay during playback which I can’t get rid off and it is getting worst when I wantch an action movie.

Any idea how can I fix this?

Is there a new firmware for Elements Play?

BR,

Andreas

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

3

is the sound of mp4 files at 48000Hz? i had similar issue but remuxing to 44,1kHz solved the problem