Bennor
November 9, 2018, 11:17pm
4
Sounds like some sort of Windows configuration issue. Is SMB 1.0 enabled in Windows? The following WD Knowledgebase article explains how to enable SMB 1.0.
Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product.
Is the Windows 10 Network Location set to Private? If not set it to Private and see if the issue persists.
https://tinkertry.com/how-to-change-windows-10-network-type-from-public-to-private
Some other troubleshooting suggestions that may or may not help are discussed in the following two discussions.
Windows 10 Issues and Potential Solutions
This posting pulls together, in one place, several of the methods, steps, and procedures used by others to resolve their Windows 10 / My Cloud issues or problems.
Note: The compilation of methods and steps below may not solve your individual Windows 10 / My Cloud problem or issue.
One cannot stress this enough, if you have not already done so read the WD My Cloud User Manual !
UPDATE!!!
Before trying any of the methods, steps or directions below, upd…