1.0 tb caviar green drive recognized in windows but unable to do anything with it

Hi all

So I had this drive as an external drive for a while and then never set it up after moving. I am able to get the drive visible in windows explorer, computer management, DOS, etc. but if I try to do anything with the drive it does not respond. For example, if I right click on the drive in windows, windows explorer becomes nonresponsive. An attempt to navigate to the drive in DOS just locks up. I have not tried the BIOS route but will do that shortly. If this drive is in my desktop as an internal drive, the pc fails to boot. Currently, I have it as an external drive again.

Any thoughts on what is wrong? I tried using the wd diagnostics program but it runs “detect” drives and then that small window disappears and nothing happens (I did chose run as administrator).

thanks ahead of time.

wd10eads is the model

Hello,

Have you tested the drive internally on a desktop computer?

Make sure to test the cables that you are using.