Cannot access Dashboard/IP UI

WD Legacy Products My Book Live Duo
1

Hi

I have this MBLD from a friend and he can’t access his data.
I have tried to connect by WD Smartware, where it asks me for the login and password. I have tried all the combinations he told me and I can’t access data.
If I enter the IP on a browser, I only get gibberish and I can’t login to the UI (I can’t even see a UI).
What’s happening here? How to restore data again?
Thanks

2

Hello PCLAB,

Have you tried mapping the shares of your device on your computer to access the data?

3

Can you ping the disk from terminal or cmd?