Cannot submit a ticket to support

Hi all,
I cannot access the web interface of MyCloud, even if I can access it from a laptop where it is mapped, and I cannot send an email to the help desk because it say the service is not available?

Any idea?

Busa

I’m not seeing any outage on our support page. You can use the following links to email or call support:

@busa Have you already tried this?

https://westerndigital.secure.force.com/ind/?lang=en_US

Yes. I am able to login and create a support case.