Cannot update firmware

I just purchased the WD TV Live and so far am enjoying it, however I am unable to update the firmware - both automated and manual.

My network connection is working fine and when I check for updates, it just sits there for many minutes at a time searching for updates.
So I tried the manual method - I downloaded the firmware file, copied it to a USB flash drive and the device does not indicate that it found a new update, as per the manual update instructions.

Any assistance would be appreciated… thanks!

… so you’re saying that the Connection Test PASSes?   All three checkmarks are green?

Yes, the connection is fine.  I’m able to view all the online services (youtube, radio, etc…) and I can even find the drive on my lan.   But it will not find an update and it will also not do the manual update as per the instructions.

… and you downloaded THIS file:

http://download.wdc.com/wdtv/wdtvlivegen3_1.07.15.zip

I have the same problem, purchased the wd live streaming this week.

My internet connection is fine (can update Weather Info and stuff), but when I search for updates it just sits there searching and after a while it says that there was a problem searching for updates.