Can't Connect EX2?

I’ve got a WD Cluod E2

I’ve tried connecting via 192.x.x.x
I’ve tried using https://files.mycloud.com
I’ve tried using the WD My Cloud App on Mac
I’ve got a solid power blue light and a regular - irregular flashing drive lights
I’ve changed the ethernet cable
I’ve got two green lights on the ethernet port at the back - one flashing - one solid
I’ve tried it in the other three available ports on my router
I’ve left it switched on, pressed the reset button till the power light flashes and goes solid blue again.
It use to work…just in case anyone was wondering…

Still can’t connect - anyone?

You may want to post your question/issues to the dedicated EX2 subforum. This subforum (My Cloud) is generally for the single bay My Cloud units.

http://wdstagingsplit.staged-by-discourse.com/c/network-attached-storage/wd-my-cloud-ex2

If you cannot connect to the My Cloud Dashboard while on the same local network using the My Cloud’s IP Address that could indicate a potential network problem. Double check the router settings.

Generally one can access the My Cloud Dashboard using http://wdmycloud or http://wdmycloud.local.

Perform a 40 second reset via the reset button on the back of the My Cloud.

http://support.wdc.com/knowledgebase/answer.aspx?ID=13986