Can't connect to My Cloud Home from my iMac so can't upload files / sync

My Cloud Home - Personal Cloud Storage My Cloud Home
1

When trying to sign in from my iMac desktop I get the message ‘My cloud is having trouble connecting to the server. Check your internet connection and try again’.

Can anyone help, please?

I can see this problem was raised 1 year + ago but I can’t seem to resolve the issue.

Thank you.

1 Like
2

Hi @France5,

Please refer to the below article WD Discovery: No Internet Connection Message
Link: WD Discovery: No Internet Connection Message

For more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask