All of the sudden I’m having issues with this EX2. The users told me that they couldn’t access it… fast forward I’m getting “Access Denied” when trying to access a shared folder. Also, when I log into the console if I click on Shares or Users it says waiting on Shares or waiting on Users then hangs there until a message pops up saying that the page is unresponsive do you want to wait or cancel. We are using Active Directory and everything seems to be set right there. I re-added my domain account and password again and it accepted it no problem and I applied the changes. I’ve rebooted it, powered it off, replaced the ethernet cable, etc… Any ideas?
Hi wjupena,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
The link below will allow you to call support.
