Can't detect network drive. CAN play media using Twonky

WD Legacy Products My Book Live
1

Hi all,

I’ve spent several hours searching messages here trying to figure out a conneciton problem with a My Book Live and am hoping someone can help as I can’t figure out what’s wrong.

My music and video files are accessible and streamable via Twonky just fine if I access the files via 192.168.x.y:9000.

However, I want to be able to easily tranfer files to and from my MBL as I *have* done in the past. Currently my Windows 7 PC does not detect MBL as a network drive, so I can’t map a drive letter to it. 

The specifics:

  • can’t access via \mybooklive. Windows says not found.
  • can’t access via http:// (again, not found)
  • can’t connect via ssh, telnet, ftp, or sftp using default ports. Connection refused.
  • can’t access via direct ethernet connection. Device not found.

Tried:

  • rebooting pc, mybooklive, router, and Twonky several times

  • resetting and powering down/up router

  • resetting and powering down/up mybooklive (held reset 4+ seconds)

  • using different ethernet cables and router ports

  • disabing firewall (Kaspersky). windows firewall already disabled

  • running “new view” to find the device, but only my pc is listed

  • using WD Link to find the drive. Nothing appears in the UI, but I also do not get any error messages.

  • using WD smartware. No external drives detected.

  • connecting pc to router via wireless connection and via local connection (neither had any effect)

  • accessing the UI web page in Chrome, IE, and FF 

  • accessing the UI web page repeatedly during MBL boot and after boot (device never found)

  • upgrading router firmware (DIR-825) but router won’t accept the files

network discovery is turned on.
upnp in router is enabled.

windows pc is in a workgroup called WORKGROUP which I read is the default group for the MBL

LED light on front of MBL is blue at boot, then solid yellow, then green (either solid or blinking).

Again, I can access my videos and music just fine if I access the files via 192.168.x.y:9000.  Or I can double-click the twonky icon in the “Devices” list and browse media using Windows media player.  But I want to access the files (including non-media files) directly as a network drive as I have done in the past.

The last time I remember everything working normally was a few months ago. I had the drive detached in the meantime, and it was always handled gently.

Help, anyone? Please?  /cry

2

I had a similar problem once

the problem was that I did not have Client for Microsoft Networks installed

after that it worked fine

have you tried multiple computers?

1 Like
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Yep, tried those too.  There are probably several other things I tried but just forgot to put in my “already tried these things” list.  lol

I am giving up on this after spending many hours on it.  Fortunately a lot of the files that were on my MBL I also have on a 3tb drive from a different company, so I’ll go back to using that one even though it’s not a network accessible device.  I am stillable to access files via the Twonky browser, so it’s a matter of retrieving them and saving to a different disk.  There are non-media files that I can’t access, but at least I can get to most of my stuff.

I’ve bought 4 external drives over the years.  3 were WD and one was from another company.  2 of the WD drives no longer work correctly, and one of those 2 doesn’t work at all.  /sigh  As someone else said, the devices are great… when they work.

Thanks for your help, though.  It’s people like you who give the rest of us a glimmer of hope, even if it’s temporary.

4

Thanks for the compliment… Brought me to tears LOL joking…

But no seriously, it wouldn’t hurt try contacting support to see if anything else that can be done