Caviar blue test failed

WD Internal Drives Desktop & Mobile Drives
1

Hello,

I bought some days ago a 1tb caviar blue and after installed win7 I tested it with WD data lifeguard tool:

Test Option: QUICK TEST
Model Number: WDC WD10EALX-009BA0
Unit Serial Number: WD-[deleted]
Firmware Number: 15.01H15
Capacity: 1000.20 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!
Test Time: 10:17:04, July 23, 2011
Test Option: EXTENDED TEST
Model Number: WDC WD10EALX-009BA0
Unit Serial Number: WD-[deleted]
Firmware Number: 15.01H15
Capacity: 1000.20 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 08-Error was detected while repairing bad sectors.
Test Time: 13:39:54, July 23, 2011

what I have to do now? RMA or try to repair bad sectors? how?

tnx

2

You’ll have to RMA it,Btw there’s a bootable version of DLG diagnostics,Do keep that in mind next time,Just sayin,You can test a new HDD without actually installing anything on it.

3

Try a comprehensive SMART diagnostic. Look for reallocated, pending, or uncorrectable sectors.

HD Sentinel (DOS / Windows / Linux):
http://www.hdsentinel.com/

HDDScan for Windows:
http://hddscan.com/

See this article for SMART info:
http://en.wikipedia.org/wiki/S.M.A.R.T.

4

here the smart  with HDDSCAN. what can I have to do now?tnx

5

The SMART report is telling you that the drive has already replaced 23 bad sectors with spares (Reallocated Sector Count), and 7 more sectors are “pending” reallocation.

The Raw Read Error Rate attribute has fallen below its threshold value some time in the past, so that’s another bad sign.

I would try to replace your drive at your place of purchase. Your vendor should give you a new drive whereas WD will most probably supply a refurbished unit.