Claims it has internet access, but can't load over 50% of the times

Hello,

So I’ve used the WD TV Live for multiple years and just recently the box began to cause really weird bugs when it came to the networking, all of a sudden it barely works with Network share, Streaming or anything related to network, the past 3 days i’ve been forced to repeatly re-enter network info, and restart the machine multiple times, and sometimes I can get it to randomly work.

Everytime I’ve checked if it had connectivity through the machine, and it checkered everything, but still it has massive problems.

Network setup; Wired.

Fiber outlet → Netgear Router → WD TV Live

Network Info;

IP Address: 192.168.1.2

Subnet Mask: 255.255.255.0

Gateway: 192.168.1.1

DNS: 46.246.93.29 (Unotelly)

Firmware version: 2.02.32

I have no idea why all of a sudden it began to not fully function, it really only began to cause massive problems after I used wire, but it makes no sense how it claims to be connected to the internet but sometimes it work.

Hello,

Do you have a firewall setup on your router that you can check?

Have you tried using a different cable?

Also you can try resetting the media player using the physical button.