Connecting MBL to Sony BDP-S390

Good Evening,

Recently purchased the Sony after having the MBL for a while, and while the Sony finds/recognises it as an external drive when I select the MyBook I get the message:

“there is no playable file”

This I find unusual as it does not even offer me any folder choices (i.e… shared music) it just displays that message. As a test I put a single copy of an MP3, JPG and AVI (all supported by the SONY or so its documentation says) and still just that message.

Now I am not that tech-savvy but I wonder if I am NOT doing something basic.

On the dashboards for both the MBL and Twonkymedia the Sony is enabled (i.e. not blocked). All updates are up to date for both the SONY and MBL

I wondered if someone could supply a bit of a checklist of what to do/try.

I am also contacting support at both WD/Sony directly as well as looking at other threads on here.

Thank you.

Hi, you need to be sure that the files you are trying to play are compatible with the BDP-S390. Also from the my book dashboard check that the DNLA server is enabled. 

http://wdc.custhelp.com/app/answers/detail/a_id/5871/session/L3RpbWUvMTM1NTY3NjcxMC9zaWQvNUVEYVpVZGw…

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