Data Volume 'DataVolume' doesn't exist!

WD Legacy Products Other Network Drives
1

hi,

I am using WDShareSpace version 1.2.2, and attached 4 hard disks of 1TB each connected using Type ‘Raid 5’  

In storage->disk manager, status of all HDDs are Good.

But, in 'Volumes & RAID Management, Data Volume shows ‘Usage’ as ‘Unknown’, ‘Size’ as ‘Unknown’ and ‘Status’ as ‘Failed’.

The contents of ‘System Logs’ is:

11/06 15:25:05 WDShareSpace daemon.alert wixEvent[849]: Volume Status - Volume ‘DataVolume’ doesn’t exist.
11/06 15:03:24 WDShareSpace daemon.warn wixEvent[849]: iTunes Server - iTunes server cannot find the path to /Public/Shared Music. Please verify that the folder name has not been changed.
11/06 15:02:44 WDShareSpace daemon.info wixEvent[849]: Network IP Address - NIC 1 use static IP address 172.16.20.222
11/06 15:02:44 WDShareSpace daemon.info wixEvent[849]: System Startup - System startup.
11/06 15:02:44 WDShareSpace daemon.info wixEvent[849]: Network Link - NIC 1 link is up 1000 Mbps full duplex.
11/06 15:02:40 WDShareSpace daemon.warn wixEvent[849]: Network Link - NIC 1 link is down.
11/06 15:02:40 WDShareSpace daemon.info wixEvent[849]: HDD Status - HDD 1 is found.
11/06 15:02:38 WDShareSpace daemon.info wixEvent[849]: HDD Status - HDD 2 is found.
11/06 15:02:36 WDShareSpace daemon.info wixEvent[849]: HDD Status - HDD 3 is found.
11/06 15:02:31 WDShareSpace daemon.info wixEvent[849]: HDD Status - HDD 4 is found.
11/06 15:02:23 WDShareSpace syslog.info syslogd started: BusyBox v1.1.1
11/06 15:00:34 WDShareSpace syslog.info System log daemon exiting.

Please help me fix this issue.

Thanks in advance.

–uv.

2

Hello, 

Are you able to get all the data out of the drive and try to setup the RAID again?

Also, have you tried to reset the unit?

3

hi Morel,

Is there any solution other than resetting the unit.

thanks

uv.

4

Hi Morel,

Please tell how I can take the data out of the drive.

Thanks,

uv.

5

Hi  ubuntuv,

If you are not able to access the drive, please contact WD Support for direct assistance on your case.

WD Contact info:

http://support.wdc.com/country/index.asp?lang=en%22