Disapｐointed with WD TV Live Sｔｒｅａｍｉｎｇ

WD Legacy Products WD TV Live Streaming
1

I　ｂｏｕｔｈｇ　ｔｈｉｓ　ｎｅｗ　ｕｎｉｔ　ｌａｓｔ　ｗｅｅｋｅｎｄ．　Ｓｅｔｕｐ　ｗａｓ　ｏｋ，　ｆｉｒｍｗａｒｅ　ｇｏｔ　ｕｐｄａｔｅｄ　ａ　ｃｏｕｐｌｅ　ｏｆ　ｔｉｍｅｓ　ｔｏ　ｔｈｅ　ｌａｔｅｓ　ｖｅｒｓｉｏｎ．

Ｐｒｏｂｌｅｍｓ：

１.　ａｌｌ　ｍｙ　ＷＭＶ　ｆｉｌｅｓ　ａｒｅ　ｎｏｔ　ｗｏｒｋｉｎｇ　ｗｉｔｈ　ｔｈｉｓ　ｂｏｘ．　Ｉ　ａｍ　ｓｕｒｐｒｉｓｅｄ　ａｓ　ｏｎ　ｔｈｅ　ｐａｃｋａｇｅ　ｉｔ　ｓａｙｓ　ｃｏｍｐａｔｉｂｌｅ　ｔｏ　ａｌｌ　ｆｏｒｍａｔｓ　ａｎｄ　ＷＭＶ　ｉｓ　ａ　ｃｏｍｍｏｎ　ｆｏｒａｍｔ．　Ｉ　ｈａｖｅ　ｔｒｉｅｄ　ｔｏ　ｐｌａｙ　ｔｈｒｏｕｇｈ　ｍｅｄｉａ　ｓｅｒｖｅｒ，　ｓｈａｒｅ　ｆｏｌｄｅｒ　ａｎｄ　ｌｏｃａｌ　ｓｔｏｒａｇｅ　（ｐｌｕｇ　ａ　ｈａｒｄｒｉｖｅ　ｔｏ　ｔｈｅ　ｂｏｘ）．Ｉ　ｃａｎ　ｓｅｅ　ｔｈｅ　ｆｉｌｅｓ　ａｎｄ　ｉｔ　ｔｒｉｅｓ　ｔｏ　ｌｏａｄ，　ｂｕｔ　ｔｈｅｙ　ａｌｌ　ｇａｖｅ　ｍｅ　ｔｈｅ　ｓａｍｅ　ｅｒｒｏｒ　ｍｅｓｓａｇｅ，　ｔｅｌｌｉｎｇ　ｍｅ　ｔｏ　ｃｈｅｃｋ　ｔｈｅ　ｍａｎｕａｌ　ｂｏｏｋ　ｆｏｒ　ｃｏｍｐａｔｉｂｉｌｉｔｙ．Ｔｅｈ　ｍａｎｕａｌ　ｂｏｏｋ　ｓａｙｓ　ＷＭＶ　ｉｓ　ｉｎｃｌｕｄｅｄ．　Ｔｒｉｅｄ　ＡＶＩ　ｆｏｒｍａｔ，　ｉｔ＇ｓ　ｏｋ．

２.　Out　ｏｆ　ｔｈｅ　Ｓｅｒｖｉｃｅｓ，　ｏｎｌｙ　Ｙｏｕｔｕｂｅ　Ｖｉｄｅｏｓ　ｗｏｒｋ　ｐｒｏｐｅｒｌｙ　（ｗｈｉｃｈ　ｍｅａｎｓ　ｔｈｅ　ｃｏｎｎｅｃｔｉｏｎ　ｈａｓ　ｎｏ　ｐｒｏｂｌｅｍ），　ａｌｌ　ｏｔｈｅｒ　ｓｅｒｖｉｃｅｓ　ｉｎｃｌｕｄｉｎｇ　Ｙｏｕｔｕｂｅ　ｓｈｏｗ　ａ　ｂｌａｃｋ　ｓｃｒｅｅｎ　ｆｏｒ　ｌｏｎｇ　ｔｉｍｅ　（ｌｉｋｅ　５　ｍｉｎｕｔｅｓ）　ｂｅｆｏｒｅ　ｒｅｇｉｓｔｅｒｉｎｇ　ｍｙ　ｎｅｘｔ　ｋｅｙ　ｐｒｅｓｓ．Ｉｔ　ｔａｋｅｓ　ａ　ｆｅｗ　ｍｉｎｕｔｅｓ　ｆｏｒ　ｔｈｅ　Ｙｏｕｔｕｂｅ　ｌｏａｄｉｎｇ　ｓｃｒｅｅｎ　ｔｏ　ｃｏｍｅ　ｕｐ　ａｎｄ　ｔｈｅｎ　ｓｔｕｃｋ　ｔｈｅｒｅ　ｆｏｒｅｖｅｒ．．．．．

Ｃｏｕｌｄ　ａｎｙ　ｂｏｄｙ　ｓｈｉｎｅ　ａｎｙ　ｌｉｇｈｔ　ｏｎ　ｍｅ？Ｉ　ａｍ　ｔｈｉｎｋｉｎｇ　ａｂｏｕｔ　ｒｅｔｕｒｎｉｎｇ　ｔｈｅ　ｂｏｘ　ｔｏ　ｔｈｅ　ｓｈｏｐ．

2

Whats your router and setup?

3

NETGEAR DGND3700

Wireless connection

4

Please post the full TEXT output of MEDIAINFO for one of the WMV files that wont play.

http://mediainfo.sourceforge.net

I suspect you may have run info the dreaded bug many media streams hit…

The file may say one format but but be a odd codec.

5

Thanks. I’ll download the program and try to get the information out.

Those WMV files are played in my computer (Win7) with no problem though.

6

No surpise since windows 7 does quite a decent job of covering codecs .

Streaming devices are limited to free use codecs or ones payed for by the company for use.

Wd does a quite decent job of covering most of the bases and i haven’t found anything it wont play with the exception of some older odd codec stuff.

7

Ok, here is the details of the movie:

General
Complete name : Y:\Movies\.........ro.wmv
Format : Windows Media
File size : 1.04 GiB
Duration : 1h 35mn
Overall bit rate : 1 558 Kbps
Maximum Overall bit rate : 928 Kbps
Encoded date : UTC 1970-01-01 00:00:00.000
WM/EncodingSettings : DigiArty AV Encoder Core

Video
ID : 1
Format : WMV2
Codec ID : WMV2
Codec ID/Info : Windows Media Video 8
Description of the codec : wmv2
Duration : 1h 35mn
Bit rate : 1 360 Kbps
Width : 720 pixels
Height : 404 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.156
Stream size : 928 MiB (87%)

Audio
ID : 2
Format : WMA
Format version : Version 2
Codec ID : 161
Codec ID/Info : Windows Media Audio
Description of the codec : Windows Media Audio V8
Duration : 1h 35mn
Bit rate : 128 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 87.4 MiB (8%)
8

Yup, that’s WMV2, and is not supported.

As it says in the SUPPORTED VIDEO FORMATS section of the manual, only WMV9 is supported.

9

Wow wmv2 is one i haven’t seen in quite some time.

10

So these are dinosours?

Unfortunately I have lots and lots of them. Is there any easy way to convert them?

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Handbrake can read them (usually) and convert them to MP4 or MKV.

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Yeah there quite old these days but the suggestion above should let you do them all at once and  walk away as it doing it.

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Thank you guys so much. I’ll try that.

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No problem just pass it on to others when needed :slight_smile:

15

Download and installed Handbrake. It converted 40+ movies last night while I was sleeping…:slight_smile:

The software is free and works well. The converted new MP4 files now work with WD TV Live Streaming

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Glad to hear it working perfectly for you now.

Yup great little program and a must have when you own a media streamer.

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I would like to add my thanks for the tip on Handshake. I had a number of wmv videos that wouldn’t play.  I tried convering one with Windows Movie Maker to avi format that  plays well on my WD Live ; the file size went from 400M to over 6G and the process took a long time. The avi movie would play on my Windows PC but with a significant loss of video qualiity; it still wouldn’t play on WD Live Streamer.

I downloaded Handshake and converted a wmv to mp4; it converted quickly to a file under 300M and the audio and video quality is, to my eyes and ears, identical to the original.