Our DS6100 lost a 3Tb drive which was replaced under warranty but still shows Storage Degraded. Tech support sent another. Same issue. No instructions on how to configure. Tech never asked if I configured it and didn’t offer any help. Also had boot drive fail on same machine. Installed new boot drive and it immediately started to rebuild. Found info about WD RAID storage utility from this forum. (THANKS GUYS). But drive shows unconfigured. Where does it get configured?
boot drives are set to auto rebuild. Auto rebuild is disabled on the data drives.
From the monitor tab of the dashboard go down to the drives and clcik configure
Then I think, hard to figure out when my box does not have a missing drive
but sorta kinda click on the “new” drive and click on operation, There should be something there that says rebuild. Or it may be you click on virtual disk 1 and find it in operation there
Or call tech support.
PS: The raid config is already on the DS, you do not need to install anything
Everything works up to “configure”. Nothing happens. Configure does not open any other window.
did you minimize the dashboard. Is it behind it?
C:\Program Files (x86)\WD\storage\tray\storagetray.exe
You said something about finding raid in this forum. You did not download and install anything did you?
