EX2100 - What's the max Hard Drive support for this model

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

Hi,

I have the EX2100. I have it for a few years already, it is running fine with 2 x 4TB harddrive in it.
It use it mainly for file and photos backup from desktop and phone. I know this is an old model. I’d like to know what’s the max HD size if I want to upgrade the capacity. It seems that the EX4100 can have around 12 TB per drive with the new update… I am not sure if the EX2100 can go as high as 12TB or even higher at 16 TB per drive.

Thanks in advance.

2

Hi @xindao,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask