I cannot download or share files with a friend. He can still share with others but not me and he cannot see files i have tried to share with him. I have done a soft reset and turned it off and on again (go to resolution) but still no joy.
Have you tried this on files.mycloud.com ?
Here is more information and links to the User Manuals for both generations of My Cloud.
That’s where I’m having the problems.
