Ghost files left behind on WD MyCloud?

For the last year I have been using my WD My cloud on my Windows 7 happily! More recently I have been dual booting with Windows 10 Developer Preview. And again everything worked fine with both Operating Systems!

But Yesturday I decided to go through my files to get rid of any junk and for other files to add, also was wanting to defrag them (which can’t be done via Network). And often would embed thumbnails into MP4s etc. This would often to prove to be slower as it’s through the network connection. As well as that I decided I wanted to create seperate shares through the My Cloud webpage to categories, so on WIndows 7 I moved cut and paste my files to USB and then deleted files on the My Cloud drive. This was the turning point.

I moved and deleted all files from My Cloud to an USB drive. There was no files left. But said there was 75.1GB left on properties? This is something to noted, but I couldn’t see what it could of been, so I moved on, I created my 5 shares, as well as the default share “Public” still on. One share was called “Software”, and moved some of my files back to that share. I then went out for the night, day after I decided to go on WIndows 10.

I am not able to find “MyCloud” when mapping a network drive. But only the “Public” Share was accessible, and most, not all but most of my files that I deleted was still there (down about 4000 files and 60GB ish) Some, but not all Files and folders had a cross within the thumbnails but all files and folders was “invalid” to open. 

Next to my folders there was one new folder that wasn’t there before deletion, it was named “SC3B72~I”, inside of it was two folders “Music Videos” (which is from a different directory) and “M2EOJF~A”. Within this folder was two other folders, “Austin Mahone” and “AG0PM7~R”. This folder was then empty.

I tried deleting these files and folders again, but I get an error saying, I need to be connected to the network to perform this action. When highlighting the folders containing all files, the properties say 385GB full, despite properties for the drive itself saying there was 75.1GB full (after taking away the 229GB files on the “software” share.

At this point my properties was now saying 304GB full, after adding my to my “Software” share. Looking on the MyCloud webpage, the “Public” share only has 1.1MB and my “Software” share has 250GB, the rest 4.1KB. I decided to go on Windows 7, move my files back from the “Software” to my USB drive just to be safe. The propeties on both Operating Systems said 75.1GB still remaining, despite these “Ghost files” had 385GB of data.

Does anyone have any idea what may of caused this? Maybe I could of done to cause this, though can’t think of anything. And if there is a way to fix this? I would hope the “Ghost Files” would disapear on the final version of Windows 10, which is no guarantee, but that won’t fix the 75.1GB  problem.

Thank you, Ryan.

Most probably the files were locked by the OS and can’t be removed but renamed instead, I can’t tell as I have not physically touch Win10 till the 29th July free upgrade :stuck_out_tongue: (other than playing with it for a short period in VM)

Skip samba, get WinSCP+Putty then sftp (enable ssh prior) into the NAS. You should have a clearer view in WinSCP but extra careful when you delete/move files/paths. In ssh use df -h to see the disk usage, the ones in WD Dashboard will take sometime to update.

Hello DeadSonRisingxD,

Lets see if we can get rid of your ghost files.

You will need to SSH into the cloud and navigate over to your shares.

  1. ssh

  2. cd /shares

  3. ls -All

and you will see something like mine… 

drwxrwxr-x   2 root share 4096 Jun  1 17:14 .wdmc

drwxrwxrwx   2 root share 4096 Dec 28 13:39 .wdphotos

drwxrwx—+ 13 root share 4096 Jun  7 21:51 Cloudy

lrwxrwxrwx   1 root root    18 Feb 20 20:47 My_Book → /var/media/My_Book

drwxrwx—+  5 root share 4096 Mar 27  2014 Public

 

interesting enough, it looks like WD took one of my wishlist items and made it true. I have a couple of hidden directories .wdmc and .wdphotos that probably contains thumbnails etc.

Cloudy is my main Cloud volume and My_Book is my mounted USB 3 4TB drive.

Head into your share Volume and repeat step #3 to see all your directories and files

use rm -f to remove files. You can exclude the -f if you want and the system will prompt you if you want to delete

if you are daring, you can rm -f *.* to remove all files…

to remove a directory use

rmdir -f

again -f is optional.

Good luck and let us know what hidden directories or files are left behind by windows