HOw ot speed up file transfer - wifi only

[larryg0]

from a command prompt on your PC run IPCONFIG /ALL this will give you the netmask, gateway and DNS entry

all devices on the typical home network will use the same values for these.

you do need to get access to your router for 2 reasons, first to change to a non-default password to reduce the chance of being hacked. next to find an IP address outside of the DHCP pool to assign to the mycloud or just set a reserved IP for the mycloud in the router and leave the mycloud as DHCP

[cpt_paranoia]

you do need to get access to your router for 2 reasons, first to change to a non-default password to reduce the chance of being hacked

If the router is a Virgin SuperHub, it appears that the Administrator password is set to a non-unique value. Poor practice on Virgin’s part; my Technicolor router has a unique admin password…

I hope the ‘passphrase’ (the SSID password) is unique…

I couldn’t find a real user manual on their website, just a noddy ‘how to connect your router’ guide…

Ah; I added ‘Administrator’ to the google search string, and it found this. Shame it didn’t have a link to that article on the basic setup page… And that ‘article’ is still pretty poor; I found myself going round in circles, and didn’t find a way to change a Device’s IP addressing mode.

This video looks promising, though.

I’m assuming the OP has a Virgin Superhub 2…

[spacecandi]

esolved. WD support responded and helped me. I have now mapped drives and have ethernet cable attached - all working faster. 

Thanks all for your support