I can’t seem to connect to my My Cloud Home device in finder on my iMac. I see the device in Finder, but it doesn’t show any folders or files other than the Time Machine Backup. When I try to connect to it as a registered user, it doesn’t accept the only password I know which is the one to log in to my device online. I don’t recall setting up any other password during the device setup, or how I might change it to view what all is on it locally. I do have the WD Discovery software installed on my iMac and I can access files and folders online through it. But it doesn’t take me to my device in Finder and I don’'t seem to have any ability to manage files and folders on it locally in Finder. I need help because I am clearly missed something in the setup of the device and how to manage files and folders locally (without an internet connection) in addition to online.
Hello,
Please refer to the following KBA article: Online User Guide and Solutions for WD My Cloud Home
