"Location not available" "F\ is not accessible"! Help :(

Hi there,

Problem: I have my acces denied to my external drive. When I link my external drive to my computer, and then click the folder, a window pops up that says:

"location is not available
F \ is not accessible
access denied"

I have a WD My Passport 2TB external drive.
Computer specs: Windows 10, HP ZBook Studio G5 and my computer is only three months old.
On my old laptop I can still open de external drive!

A possible sollution that I already have tried is changing the security settings but I was not allowed to eventhough I have full administrator rights. I have als downloaded WD Drive Utilities but those scan’s didn’t find anything. Someone suggested doing a CHKDSK, which I did, but “Access denied” still came up.

Hi sjah22,

Check the link below, it might help you in resolving this issue:

https://support.wdc.com/knowledgebase/answer.aspx?ID=17632