Loss of Public folder

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

My EX2 only has a music and video folder after installation of new fibre box and router and also a reboot (WD recommended). I have lost 90% of my files and do not know what to try next.

2

Hi athomson,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.