A week ago i recieved following error mail (translation from Dutch, so standard message in English can be different):
Following event is generated on your MyBookLive.
Title event:SMART-disk error
Description of event: the self check of the disk failed. Contact customer support
Impact: crit
Event code:0003
Time stamp event:09-09-2013 12:00:03 PM
Firmware version: 02.42.02-012
LED was green, sometimes blinking (returning to blue has been an exception during the 14 month I had it).
Could not access it anymore from pc in the network.
Restarted and led turned blue, after 20 seconds yellow/white and stays that strange color (this was not the indication of missing network connection).
Contacted customer service via website. Called me back within 24 hours 
Advised RMA, but my data would be lost. Advised third party data recovery service. I contacted one of their preferred suppliers: €700,- minimum…
I swapped the 2 disks (A>B and B>A), took out one disk. Both same behavior as described above.
I have 3 questions:
- Can I recover data from the drives easily with sata cable to my Windows PC ( I have little knowledge of Windows, and no knowledge of Linux or Unix)
- Using their Advanced RMA procedure, can I receive a new MBLD, replace the disks, and assuming not both disks are broken, my data will be available?
- Can I buy a MBL (not a Duo) for less than 100,- and put one disks from my MBLD in and read my data, assuming the disk is not broken?
Thanks for your help.
