My book for mac dead

I have no idea what happened but nothing I do will restart my my book for mac. I’ve got a new power cord and new usb cord. it just won’t start.

Thoughts on what to do next.

hmmm… what is a “my book for mac”? You better get the actual device name/model please. As you might be on the wrong forum.

SN [Deleted]

WD My Book (for Mac)

just got a reply from WD - happy to replace - but the data will not be recovered if replaced. why would anyone use these darned drives if they fail unexpectedly.