My Book Live...i want to refund.... the store wont accept it

Hi there,

First, i would like to say how impressed i’m about your external Drive ( USB connection ), i just bought this Live Book 2 TB, regarding to my expericend last time with USB Connection, so i’m tried this Lan Connection,…how supprised I’m this product cant run as my expectation, the speed for coping only 11 mbps ( Max Using wifi or LAN cable are same speed )

So I decide to return or refund to the store i was bought it 5 days ago,Guess what…Hahhahaha…they wont accept my reason…

I need to know from WDC Company if the store wont accept my reason for returning the product, can U tell me what i must do with this WD LIVE 2 TB ( i can’t used it  bcs very slow and poor conection)

Try reading the WebDAV FAQ:

http://community.wdc.com/t5/My-Book-Live/WebDAV-FAQ/td-p/463854

Hello

I assume you mean MBps, not Mbps, right?

Speed depends on every part of your site. Not only mybook and computer, but also your modem/router/switch.

If your router does not support 1Gb/s LAN (most of cheaper ones don’t), it might be the problem, because lower standard is 100Mb/s = 12,5MB/s and it never meets this teoretical speed, so it might give your 11MB/s.

In other words, there is probably nothing wrong with your mybook live, you just have to buy more expensive router.

sorry with my bad vocab ,  any way thank s for the advice…i’ll try your adviced…

Hai again,

This time i’ll tried your adviced as the subject was, the result are still the same , the speed is below 10 MBps, average around 5 MBps,…

is this realy normal ??:mansurprised:

also i almost forgot, about the router , i’'ll ready try the TPLINK Router wifi Gigabit, still no different…any one expr same problem with me ?? any solution …

EVERYTHING needs to be attached via Gigabit, not just the MBL.

Is your PC also Gigabit-ethernet, and attached to a Gigabit port?

Be thankful you even get that speed.  Many, many, many “customers” can’t even connect to their MBL’s :manmad: