My Cloud 2TB Public share rights issues in Windows

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I have had an issue when mapping my Public to my PC.  I had no issues for months and I upgraded from Win 7 to Win 10 and after about three to four days, I noticed that only certain picture folders no longer allowed me to “alter” them.  I could not move, edit or delete photos there.  I would get an error stating that I did not have permission to do so.  I tried remapping with my login credentials and admin password, no joy.  I contacted MS and did remote T/S and their end response was for me to create a new profile and said my original profile was corrupted in some fashion.  It worked until I finished setting up my profile with my login info for Live.  I then decided I was done and reinstalled 7 fresh.  First attempt to map my Public share resulted in the SAME errors.  Brand new install, same error from 10.

I also did a system only restore at one point to no avail.  I see the comments about SSH and I really don’t know how to do that…

I have full access to the Publc share from the desktop app but it is slower.  I can access and modify from my Android phone and same from my wife’s Mac.  Only my PC has this error.  What could be the cause?  I am not too terribly tech savvy but this is driving me nuts.  I almost want to transer everything off and reset the drive but now I am not even sure that it would help my problem.  Any and all help is appreciated!

2

Also, I have it connected to my router with a static IP.  Every start up it gets the same address

the error code usually resembles this Unix User/www-data

3

I tried remapping with my login credentials and admin password, no joy. 

Did you map to all shares as the same MyCloud user?

Did you map to a private drive before mapping to any public shares?

4

I always started with Public.  I used my email and password that I set.

5

You need your MyCloud username and password, not the email address.

And you need to access a private share first.

6

I updated FW to 308 last night and now everything is working as promised.

7

One of the lucky ones! WD pushed that 308 update through to my drive sadly the rights and permissions are still messed up for me :frowning: 4 days and nothing from support either