Has anyone else had problems with the UI disappearing and not being able to update the firmware? Has anyone been able to send this thing back–I haven’t even had this a month and I already don’t want something that is loaded with problems. I may just send it back and let the credit card deal with WD.
Hi there,
Have you tried ressetting the drive to see if this helps? Here is a link that might help you out on this process:
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=10432&lang=en