My Cloud Home Desktop Unusable Big Sur

I’ve been lurking on here for a while trying to find a fix or workaround for My Cloud Home Desktop/WD Discovery for Mac, and I haven’t been able to find anything.

Essentially, it slows down Finder to the point where the OS terminates in Kernel Panic. I was starting to lose my mind thinking that my 10-month-old laptop was having so many issues until I completely uninstalled WD’s software.

Is there a way to network the drive via Finder instead of being forced to use the WD Discovery app or connect via mycloud.com? Transferring many files via Safari tends to use a lot of RAM and slow everything down and eventually crash or timeout.

I have an older MyCloud Mirror that works flawlessly and, frankly, gives me more control over the device than the Home Duo. Overall not impressed with the Home Duo.

macOS 11.2.3 (20D91)
2.4 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4

Same issue, just got a new MacBook Air M1 with Big Sur, and WD discovery does not work anymore… Seems that the software is only available for OSX 10… Really annoying… Need a solution asap…

And unfortunately I will never buy a WD product again, as this My Cloud Home Duo was a nice idea, but way too much a closed product (software) with no easy acces or usage…

Still want a solution for the WD discovery though…

Same issue here, we have 3 MAC minis in our office with Big Sur and the app is causing the computers to crash and thus we had to uninstall the WD app and just Map the folder which is making me nuts. I want to return this ■■■■ device and support has been not helpful at all

yes you can map the folder directly; but, only public files not private files. Havent figured that out yet

Finder>Go>Connect to Server>smb://“your device name”/public

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I had no idea this was possible! I just mapped to the public folder in Finder, but I had to connect as a guest; my credentials didn’t work.

I also don’t see a public directory when I log in to mycloud.com, which is super weird. I suppose it’s a step in the right direction, but being able to map to the entire drive with my credentials would be ideal.

Thank you!