I have a 500 GB Passport external hard drive.When i connect to the computer, it is detected by the USB drive. But the drive letter is not shown and i can hear the cllicking sound when the drive try to read the files.I have lot of stuff inside and any body can help me on this? any chance for file recovery if the drive is defective?
What type of computer? desktop or laptop?
1)Using control panel-> Device Manager to see if you can find it.
- Using “Disk managment” to see what problem
My HDD drive not shown in the folder. it’s detected by the USB port. please give suggestions to solve the problem
Boss, did you get any solution. I am facing the same issue
Me too. Running on w7. when i connect it, the autoplay window doesn’t open. Disk manager says it’s working properly but clearly it isn’t. My other passport has not issues.
clicking WD 2,5" drive that means dead heads, and its a physical failure. RMA your drive, or if data is important look for professional service provider. Do not power up the drive, or this will happen.
platter damage:
ask me how I know… We see these cases coming in almost everyday.
