Officially you cannot access the My Cloud Dashboard remotely by directly connecting to a remote My Cloud.
Unofficially if you either hacked the firmware (using SSH) or used VPN to access the local network where the My Cloud is hosted it may be possible to access the Dashboard remotely.
Not for a small office/home office/consumer product, no. The need to do remote administration is really only essential for enterprise-level NAS. Which the basic MyCloud is not.
Sometimes, it’s a pain when you’re away from home, and you’d like to add a user, or re-boot the Cloud Access (because your router has rebooted and now has a new IP address allocated by your ISP’s DHCP server). You have to decide how much of a pain it is, and how much you are prepared to pay to avoid that pain, and have 24/7 remote admin access.
Thanks for the update.
I am a small office.
I happen to be out away for a period of time and I have a need to create a share so that someone can access my server.
There must be something that is possible. there are many remote tools for access and remoting into ones home is not unusual.
What are you suggesting I need? In this age of wireless and remote everything - I think MYCLOUD needs to have a few more features.
There must be some workaround? Is there an app I can load on the storage device?
Some routers have a built in VPN option, I know I can connect to the VPN on my asus router and then access the WD as though I was connected on my PC normally from my phone.
Thank you for the info, I will check that out when I return. I do have a
PC right now that I have used in the past to remote into the network
with Chrome Remote