MyCloud EX2 4TB: Upgrade Disks or Buy Newer Product?

Hi there, I have a WD MyCloud EX2 with 2x4TB drives which I purchased in 2015.

I wish to upgrade these drives to the maximum of 2 x 6TB drives which I see will cost me about $550.

Looking at the latest products available, I see there is a MyCloud Expert Series EX2 Ultra, which I presume is the latest version of what I already have. I’m not entirely clear on what the improvements are though, apart from being able to take larger drives?

I see there is the My Cloud OS3 - does anyone know if this is better than what’s on my current device? And does the newer product have better hardware, such as CPU processing etc?

In short, is it worthwhile to buy the new product EX2 Ultra with 2 x 12TB drives for $599, or just to keep my existing one and only buy the hard drives? (Apart from the obvious increase in disk space)

No brainer on this one. Go new as you would probably get another couple of years of cloud support on the new EX2 ultra.

This way, once you get the new EX2 Ultra it is the safest to just copy the data over and keep the old EX2 for backup.

Although the EX2 has the feature to upgrade your hard drive size by inserting a larger drive on the opposing mirror, DON’T DO IT! as seriously it puts your data to risk since whomever wrote that piece of software is not a NAS server developer. None of your data is protected as I tried recently on upgrading a test 2TB disk to an exactly the same size 2TB disk and it failed because I did not supply a large disk and all data was lost. Although there is a possibility that it would succeeded if I had a larger drive, as probably millions has used the utility, unless you have a backup, upgrading the drives with your only copy of data is not worth the test.

Thus the safest, quickest and easiest method of upgrading any hardware is to copy from one device to another.

The new EX2 ultra does support up to 10TB per disk (tested) and perhaps more but unknown at this time because once you support the drive barrier of 10TB, going up to 16TB per drive should be no problem.

You can choose to buy the diskless model and add the disks separately giving you, I believe, 5 years of warrantly on bare drives versus 2 years if you buy them together (definitely just a customer spouting numbers off the top of his head). Although which ever is cheapest is probably the best route to pursue.

Of course in addition to supporting larger disks, the CPU/Memory is improved giving you quicker access although in reality it is like comparing two mobile phones that really doesn’t show how much faster one is over the other; so spec wise it just feels better.

I do get 100MB/s read/writes on my EX2 Ultra through a gigabit network versus the old 70MB/s read/writes on my old Single Bay 4TB My Cloud drives which is similar to your EX2 in build in 2015. This is the maximum speed on a large movie file so in general use you really won’t notice the speed difference as copying a 1GB file to and from any My Cloud drive takes roughly 8 to 10 seconds anyways. Copying MP3’s, photos and large quantity of small files always reduces any file server down to about 2 to 7 MB/s due to the nature of small file copying.

None of the apps are worth talking about as most of them are trials. The rest you shouldn’t use like bittorrent on a My Cloud that takes a whole week to download a file versus 5 to 10 minutes on your PC.

Although PLEX support on your new EX2 Ultra is very nice to have as it turns your EX2 into a true blue movie server. The only problem is that now your device is opened to the internet, you cannot help but feel like you have added yourself into a bittorrent movie stream to the world as your EX2 chatters all through the night as though someone is watching your movie files.

Anyways, when choosing to upgrade disks or upgrading to a newer product, always choose the newer product unless it is the new My Cloud Home of which you should avoid at all costs.

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Hi Ralphael, thanks for your detailed and enthusiastic reply - I really appreciate it!

In many ways the Ultra is similar to a sideways move as it pertains to the innards; only slight improvements. But, if you want more of an upgrade of the box innards and features, consider the PR series. It is WD’s “Cadillac” NAS.

Thanks Mike, my eye did catch this PR series, and I’m looking to the My Cloud Pro Series PR4100. Budget wise, it’s a little bit of a stretch but I think I’m gonna go for it!

Mike, quick question - not knowing if the “With Disks” option includes the 7200rpm disks, I’m opting to buy the PR4100 as diskless, and then simply buy my own drives. Am I correct in choosing the below 3.5" SATA III 7200 rpm disks?

Mot sure, what are your other choices? I have the predecessor NAS, the DL2100, and I thought the two, 4TB drives inside were 5400rpm drives. Being data drives, 5400 is OK. My unit came with the two drives included and installed. Worked right out of the box, of course. Silent operation, but if Plex is running there is a lot of disk activity and chatter. So, I keep Plex off unless I really need it on. I really do not need Plex to access my media files for most occasions. Many other apps and devices work fine.

^=== Ralphael;

Wait. . . you put a 2TB drive in to replace a 2TB drive, and the raid rebuild failed to the point of losing data?

Isn’t that the primary use case for the NAS?

From the context of your description, I gather the “good” 2TB drive was “full”, and you really should have used larger drives?

Can you clarify?

** PS: I do endorse the concept of backing up your NAS to other devices.

This was a test of the my new EX2 on expanding the size of the hard drives of a mirror set. It is a very specific menu selection created by WD, that once you start down the path of expansion you cannot back out.

I started the expansion and WD ask that I remove drive 2, which I did. WD asks that I insert a new drive. I inserted a new 2TB drive. WD then did a bunch of grinding and then came back to the same prompt of which you do not realize that it is waiting but basically it rejected your 2TB drive and re-inserting the same 2TB drive doesn’t give you a new prompt. I then re-formatted the new drive to try again, but the prompt stayed forever.

Hibernated the device and booted it back up and if you click on the mirror storage it continues to prompt you to insert a new drive. I hibernated the device and re-inserted the original mirror drive and booted it up but like before the prompt remained on inserting a new drive. Both existing mirror drives are now set up as JBOD instead of mirror.

A real NAS device that has recovery at every single step because your data is the utmost importance.