I wonder if anyone can help. I have a 2tb mycloud and have three external drives connected. I wish to use one of the external drives as a backup from my laptop to one folder on the drive. Then give my colleagues a separate folder on the same drive. Would need both password protected and not available to each other. I have set up shares on the drive but that only will share the drive and not a folder on the drive. Unless I am incorrect.? Anyone have a solution
Due to the way the My Cloud works you do not have control over the subfolders in a Share when it comes to granting or restricting access. All subfolders inherit private Share permissions from the root Share. This is a major problem, as you are experiencing, when it comes to using external USB hard drives attached to the My Cloud’s USB port. The official solution is to setup individual Shares on the My Cloud itself and assign User permission as needed.
Unofficially it might be possible to use SSH to modify the configuration file(s) to allow for more control over the folders within Shares on external USB hard drives attached to the My Cloud. Because the file system used on the My Cloud is Linux it may be possible, using SSH, to use Linux commands to configure subfolders within a Share. This is not supported by WD however.
http://stackoverflow.com/questions/19110891/how-to-give-to-some-user-permissions-only-to-subfolder
Do a forum search, magnifying glass icon upper right, to see if there are other discussions on configuring per user access to Share subfolders.
Thank you for your response. So if I set up separate folder on the MyCloud drive and assign a share this would work. ? I have bigger issues now. On trying to delete the share I messed up somehow. Used system restore and assumed all my folders and work would still be on MyCloud drive. Now the drive has disappeared. External drives are fine but MyCloud has disappeared off my network. Desperately trying to find out if all folders and saved files are still on the MyCloud but I cannot access. Obviously still working as my external drives show but MyCloud is not showing as a storage drive any longer. Nothing on my network map.
You can ONLY control access to Shares created through the My Cloud Dashboard. Any folder that is created within a Share inherits the permissions/settings of that Share.
When a USB drive is attached to the My Cloud the My Cloud creates a Share automaticly, from there users can assign permissions to that Share. And all subfolders within the USB Share inherits the permissions assigned to the USB Share.
Which “system restore” did you perform? If you performed a 4 second or 40 second reset via the reset button on the back of the My Cloud, then certain Dashboard settings are reset to default. See the following WD Support document for more information on which settings are reset to default.
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13986
If you used the System Only, Quick Restore, Full Restore buttons on the Dashboard > Utilities page then see the following, which comes from the information icon to the right of the three buttons, for what is reset or erased when using one of those buttons:
Use System only to restore system data to the original factory settings.
Quick Restore erases content and system info but can be recovered with recovery software;
Full Restore permanently deletes all content and system info, and cannot be recovered.
Be sure to create a backup prior to using any restore option.
