New video files stop right after starting

hello all,

i am new to the forum, so i dont know if i am in the right spot or not. at any rate, i have just added a few new .avi files to my hd and when i opened the file to watch on my tv, i got about 5 minutes of video and then the movie stopped, and went back to the menu screen. i have reloaded the file, updated firmware, reset the unit, and still get the same outcome. all of my other files work just fine. i am not very computer savy, i have read some postes, and i do not know if i am asking an old question, or a new one. thanks to all that can help…

Hi there, what if you post the media info of that file? If there’s somthing odd on the encoding then you may have to remux it.