Pr2100 raid status no volumes configured

My Cloud OS 5 Personal & Network Attached Storage My Cloud
1

We have a PR2100 with latest firmware comprising two each 2TB WD Red drives.
WE noticed from the log files that on Sunday October 27, the drive reported a failed raid configuration due to power outage. In addition, the disk reported Full at RAID 5 with all drive lights solid red.

The GUI display shows 0Kb but logging via cli with ssh shows the raid disks with relevant sizes.

It is possible to rebuild this RAID without data loss?

Any help will be greatly appreciated.

Thanks

Jide

2

See or move your post to the correct subforum for your device where users more familiar with your device may be able to assist. The My Cloud subforum generally covers the single bay/single drive second generation My Cloud.

OS5 My Cloud Pro Series
http://wdstagingsplit.staged-by-discourse.com/c/os5/my-cloud-pro-series/256

Couple of WD Support Knowledge Base articles if you haven’t seen them already:
Steps to Replace Internal Drives in a 2 and 4 Bay My Cloud
Steps to Manually Rebuild a My Cloud OS 5 RAID
Steps to Resolve a Slower Than Expected RAID Rebuild on a My Cloud
My Cloud RAID Online User Guide and Solutions

More support articles can be found by selecting the Knowledge Base link at the top of the page.

3

Thanks for the info.

Will do as advised

Jide