PR4100 cannot be accessed via Device Name

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1

After upgrading to the latest firmware, I can no longer access the device over the network via tis device name; i.e. \\DeviceName\public. I can access via its local domain IP address just fine. Its Active Directory, DNS and DHCP properties look correct and I do have the correct security privileges. Local privileges’ are all set to Public.

Before the last major firmware release it worked just fine.

2

Hello,

Please refer to the following KBA article: How to Access the My Cloud OS 5 Administrator Dashboard