Problem with the wd quick formatter

WD External Drives External Drives for PC
1

HI EVERYONE!


I JUST BUY A WD MY BOOK ESSENTIAL,I'VE INSTALLED THE SOFTWARE MANUALLY, BUT, THIS NOT FOUND MY DRIVE, THERE'S ONE SCREEN WHERE APPEAR THE MESSAGE NO WRITABLE WD SMARTWARE PARTITION FOUND, SOMEONE CAN HELP ME!

2

Quit typing in all caps it won’t get you help faster. What OS are you using Windows 7? Mac? We need information to help.

Joe