But can login SMB with \\192.168.xxx.xxx, the password is OK.
Hi @leecn,
Please refer to the article: How to Enable Local Network Access to Data on My Cloud Home and ibi Using the Dashboard:How to Enable Local Network Access to Data on My Cloud Home and ibi Using the Dashboard
Also, Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask