Reboots every hour when watching video

Hi All,

Fairly new to the WD forums so please be gentle.

My WDTV Live reboots every hour when watching video. I’ve reset the box re-installed the latest firmware and it still does it.

Its really annoying me now, any idea’s ?

:angry:

You may check if the video format you are trying to playback is compatible with the SMP.  If this happens with all type of video types you may replace it.

by any chance are you a superhub user ?

i assume you mean Virgin Super Hub if. yes i am.

then i know what the problem is , as i and many others have experienced this :slight_smile: and i have the fix :slight_smile:

go into superhub admin settings and turn off uPnP or set to max time out somit like 1440mins! etc.

Its a bug in either WD firmware or superhub! either way this fixes the issue.

:smileyvery-happy: Well done and thank you, this seems to have resolved the issue.