My WD TV Live updated to the latest firmware via the internet and then about 10 minutes later the remote froze and now this box is useless. I have read all the forums on how to downgrade to a previous firmware which is also useless because you have to press “OK” and other buttons “On the Remote” that doesn’t work to even proceed with any kind of down grade. I reset it and power cycled it bla bla bla. Now it’s a dead box. Anyone else have this issue or figure out how to remedy this? Thanks
I at least have to ask…
have you put brand new, fresh batteries in the remote?
As well as tried to remove any sources of interfering IR in the room?