Scan Disk Failure - and More

Notifications (Red Bell) indicated “File system check failed”. Ran all other diagnostics, all OK. Both disk lights on front of unit solid red. Saved my configuration and did 40 seconds reset. Tried to import my saved configuration and got message “Invalid configuration settings file uploaded. Select a correct file and try again.” - but configuration was back to normal. Scan disk test failed again, other tests all OK. Both disk lights again solid red. Rebooted and lights now solid blue. WD tech support advised try manual RAID reset, I don’t see how that relates, or how to do it since there is no manual reset button that I see. Seems to be working just fine, but the disk scan failure can’t be a good sign. Any ideas appreciated.

Some update. Just noticed increase in noise from the MCEX2 Ultra. Checked info, temps show 45 C and fan speed 9090 RPM. In looking at SMART data I see that the two disks have exactly the same SMART data, is that normal?

See the dedicated EX2 subforum if you haven’t already where users of the EX2 may be able to assist. This subforum is generally for the single bay My Cloud units which are different than the EX2 units.

http://wdstagingsplit.staged-by-discourse.com/c/network-attached-storage/wd-my-cloud-ex2